Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and other secure online payment options.

All payments are processed safely with encrypted checkout

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email.

You can use this number to monitor your delivery in real time.

Do you offer warranties on your products?

Yes, all FitHub products come with a standard warranty that covers manufacturing defects.

If you experience any issues, contact our support team and we will assist you right away.

What is your return and exchange policy?

We offer a 30-day return policy on all unused items in their original packaging.

If you wish to make a return or exchange, contact us within 30 days of receiving your order.

Custom or used products may not be eligible for return.

Do you offer free shipping?

Yes, we offer free shipping on selected orders depending on destination and carrier rates.

Please check our Shipping Policy page for full details.

Didn't find what you were looking for? Feel free to contact us at any time.