Refund Policy
We offer a 30-day return policy, which means you have 30 days from the day you receive your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
- In the same condition as when you received it
- Unworn or unused
- With all original tags
- In the original packaging
- With a receipt or proof of purchase
How to Start a Return
To start a return, please contact us through the Contact page on our website.
Please include:
- Your order number
- A description of the issue (wrong item, damaged, not as expected, etc.)
- Photos if the item arrived damaged or defective
If your return is accepted, we will:
- Send you a return shipping label
- Provide instructions on how and where to send the package
⚠️ Items sent back to us without first requesting a return will not be accepted.
You can always contact us if you have any questions about returns.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if:
- The item is damaged
- The item is defective
- You received the wrong item
We will review your case and work to make it right.
Exceptions / Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods
- Custom or personalized products
- Personal care items (beauty or hygiene products)
- Hazardous materials or flammable liquids
We also do not accept returns for:
- Sale or discounted items
- Gift cards
If you’re unsure whether your item is eligible for return, please contact us.
Exchanges
If you want a different item:
- Submit a return request
- Once your return is approved and processed, place a new order for the item you want
This ensures the fastest processing time.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved:
- Your refund will be issued to your original payment method
- Processing times may vary depending on your bank or card provider